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Local Address & Contact
We want to make it easy for our customers to reach out, whether it’s for order inquiries, exchanges/returns, or general support.
📍 Local Address (For Returns & Exchanges)
711 Threads – Returns Department
484-C Johar Town Lahore
📞 Contact Number
0304 7114111
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This number is for approved exchange/return parcels and urgent order-related inquiries only.
Important Notes
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Contact us before sending any parcel to ensure your exchange/return is approved.
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Parcels sent without prior communication may face delays in processing.
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Our customer support hours are: 1:00 PM – 9:00 PM (Monday to SATURDAY).
Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of are common questions
How long will shipping take?
All orders are shipped within 48-96 hours from our warehouse. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
You will receive a call from our support regarding the order. They will confirm your order.
Can I change my shipping address after my order is placed?
You can ask for address change once you receive the confirmation call.